Privacy Policy

This website, dranandutture.com, is the website of Dr. Anand Utture, Head of Urology, Advanced Endourology & Laser Surgery, S.L. Raheja Hospital, Mumbai. In this policy, "we", "us" and "our" refer to Dr. Anand Utture's practice. We respect your privacy and handle your personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and rules made under it.

Information you give us: when you fill in a contact or appointment form, call, or message us on WhatsApp, you may share your name, phone number, email address, and details about your health concern or preferred hospital location.

Information collected automatically: like most websites, we collect basic technical information such as your IP address, browser type, device information, pages visited and time spent on the site, through cookies and analytics tools such as Google Analytics (via Google Site Kit).

We use your information only to respond to your enquiries, schedule and manage appointments, share information you have asked for, improve our website and services, and meet legal or regulatory requirements. We do not sell or rent your personal information to anyone.

Any health details you share through this website are treated as confidential and used only to respond to your enquiry and arrange appropriate care. Please do not send detailed medical records through the website contact form; bring them to your consultation instead.

We may share your information only with: the hospital where you choose to consult (Lilavati Hospital, S.L. Raheja Hospital or P.D. Hinduja Khar Facility) to arrange your appointment; trusted service providers who help run this website, such as hosting, analytics and messaging services, who are required to keep it confidential; and authorities where the law requires it.

Cookies are small files stored on your device that help the website work and help us understand how visitors use it. You can block or delete cookies in your browser settings; some parts of the website may not work properly if you do.

We use reasonable technical and organisational measures to protect your information. We keep personal data only for as long as needed for the purposes described in this policy or as required by law, after which it is deleted or anonymised.

You may ask to access, correct or delete the personal information we hold about you, or withdraw consent you have given, subject to legal requirements. To make a request or raise a concern, contact us through the Contact page or call +91 79001 92796.

This website contains links to hospital websites, Google Maps, WhatsApp and other services. Their privacy practices are governed by their own policies.

This website is not directed at children. Appointments for patients under 18 should be arranged by a parent or guardian.

We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.